www.smartydns.com (hereinafter called SmartyDNS) provides VPN and Smart DNS services under the name of SmartyDNS. These terms will be revised from time to time. Customer’s use of SmartyDNS services after changes to these terms will be posted on SmartyDNS web sites and will constitute the customer’s acceptance of any new or additional terms.
It must be kept in mind that SmartyDNS does not review, edit, censor, or take responsibility for any information its clients may create. When clients place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech.
SmartyDNS reserves the right to terminate the service agreement to any user if such user was found conducting questionable activities at the discretion of SmartyDNS administrators. SmartyDNS does not host and storage any copyrighted contents.
You are not allowed to copy, modify, create a derivative work of, decompile or otherwise attempt to extract the source code of the SmartyDNS software or any part of it.
As part of the registration process, you will create your username and you will choose your passwords to access your account. You agree to carefully safeguard all of your password. You are solely responsible if you do not maintain the confidentiality of passwords and account information. To access VPN services you will be provided with a username and password and to access Smart DNS service you will be provided with a unique Smart DNS Key. You have the obligation to keep the password and the key in secret. If they become known by other persons and use it your services might be interrupted.
We offer 30-days money back guarantee if our service did not work as advertised!
We do not offer money back in following cases:
SmartyDNS keeps no connection logs and no activity logs. We don’t record, log or store any data relating to your activities while using our VPN, ensuring no user can be matched to specific network activity or behavior.
In order to provide the service we have to collect some data from our clients, but we keep the data collected to a minimum.
When registering a trial account or ordering our services we will collect only your email address.
If you wish, you can also enter the following personal information, but it’s not mandatory:
Additionally, as part of our fraud detection measures and to keep the system up and running, we collect the IP address and host you used the last time you signed in to our website and some system logs. This is not, at any point, associated with any kind of activity done by the user inside the SmartyDNS VPN tunnel which is NOT recorded, logged or stored at all.
While using our services, you may write us emails or submit support tickets, order our services, create usernames and passwords. In these cases we will collect:
Our website may use 3rd parties such as Google Analytics and we may use cookies to better understand how you use the site and ways that we can improve your experience.
All the info we collect is maintained by highly trained professionals by the industries standards.
SmartyDNS will not sell or rent Your personally identifiable information to anyone unless You expressly consent to disclosures of Your personal identification and other personal information to third parties. We may send personally identifiable information about You to third parties when:
You have the right to:
We provide several tools to access, change and erase your Personal Data that we hold in our Client Area. If you need additional help to use your rights please send a request to support@smartydns.com and we will help you. You must understand that processing and verifying your request can take a significant amount of time.
We reserve the right to make changes in our terms of Service at any time and at our sole discretion. The changes and updates will be effective immediately, therefore we encourage you to check our Terms of Service regularly.