www.smartydns.com (hereinafter called SmartyDNS) provides VPN and Smart DNS services under the name of SmartyDNS. These terms will be revised from time to time. Customer’s use of SmartyDNS services after changes to these terms will be posted on SmartyDNS web sites and will constitute the customer’s acceptance of any new or additional terms.
It must be kept in mind that SmartyDNS does not review, edit, censor, or take responsibility for any information its clients may create. When clients place information on the Internet, they have the same liability as other authors for copyright infringement, defamation, and other harmful speech.
SmartyDNS reserves the right to terminate the service agreement to any user if such user was found conducting questionable activities at the discretion of SmartyDNS administrators. SmartyDNS does not host and storage any copyrighted contents.
You are not allowed to copy, modify, create a derivative work of, decompile or otherwise attempt to extract the source code of the SmartyDNS software or any part of it.
As part of the registration process, you will create your username and you will choose your passwords to access your account. You agree to carefully safeguard all of your password. You are solely responsible if you do not maintain the confidentiality of passwords and account information. To access VPN services you will be provided with a username and password and to access Smart DNS service you will be provided with a unique Smart DNS Key. You have the obligation to keep the password and the key in secret. If they become known by other persons and use it your services might be interrupted.
We offer 30-days money back guarantee if our service did not work as advertised!
We do not offer money back in following cases:
SmartyDNS keeps no connection logs and no activity logs. We don’t record, log or store any data relating to your activities while using our VPN, ensuring no user can be matched to specific network activity or behavior.
In order to provide the service we have to collect some data from our clients, but we keep the data collected to a minimum.
When registering a trial account or ordering our services we will collect only your email address.
If you wish, you can also enter the following personal information, but it’s not mandatory:
Additionally, as part of our fraud detection measures and to keep the system up and running, we collect the IP address and host you used the last time you signed in to our website and some system logs. This is not, at any point, associated with any kind of activity done by the user inside the SmartyDNS VPN tunnel which is NOT recorded, logged or stored at all.
While using our services, you may write us emails or submit support tickets, order our services, create usernames and passwords. In these cases we will collect:
Our website may use 3rd parties such as Google Analytics and we may use cookies to better understand how you use the site and ways that we can improve your experience.
All the info we collect is maintained by highly trained professionals by the industries standards.
SmartyDNS will not sell or rent Your personally identifiable information to anyone unless You expressly consent to disclosures of Your personal identification and other personal information to third parties. We may send personally identifiable information about You to third parties when:
You have the right to:
We provide several tools to access, change and erase your Personal Data that we hold in our Client Area. If you need additional help to use your rights please send a request to support@smartydns.com and we will help you. You must understand that processing and verifying your request can take a significant amount of time.
You must submit an Affiliate Program application form on our website. You must use your true identity and contact information. You must provide us with any future updates regarding your contact details. Each application is manually reviewed and accepted by us. We reserve the right to refuse your application without disclosing why we did it. We will only accept your application if you have a public website that will be used to promote our services.
All tracking, link counting, and determinations of Qualified Actions and Commissions shall be made by SmartyDNS at its sole discretion according to our tracking technology. In the event that the Affiliate is also tracking Qualified Actions, tracking results from SmartyDNS shall always have priority.
You may not use the following methods to sell or promote our services:
The Affiliate is solely responsible for confirming the legal requirements when publishing the advertisements. SmartyDNS can never be held responsible for the contents of commercials or the context (how and where) the commercials are released.
In case you don’t follow Limitations and Anti-Spam Policy requirements, we reserve the right to place restrictions on or suspend your account upon written notice to you.
SmartyDNS reserves the right to change this Agreement at any time, so we advise affiliates to review it periodically. The changes will be effective immediately when posted. Affiliate’s continued use of the Company’s Site or participation in the Program following the posting of any changes to this Agreement shall constitute Affiliate’s acceptance of the changed Agreement.
SmartyDNS reserves the right to close an affiliate account and stop payments upon written notice to you, including but not limited to suspending your account and retaining all sums within the account as well as commencing a full investigation. We will remove the restrictions only once we are satisfied that the matter is resolved.
The Affiliate’s account could be terminated due to several reasons (but not limited to them):
We reserve the right to make changes in our terms of Service at any time and at our sole discretion. The changes and updates will be effective immediately, therefore we encourage you to check our Terms of Service regularly.