Solutions for Netflix “not working” and region issues on Roku
Some users are unable to access Netflix or to switch the Netflix region on Roku. That happens on some Roku devices because Netflix is using Google DNS addresses instead of DNS addresses configured on router to Geo serve their content.
Note: this solution only refers to Netflix issue on Roku, you don’t have to do anything in order to access Netflix on other devices.
The problem may be solved by routing the Google DNS addresses to the null route. Check the step by step tutorial for your router below:
Keep in mind: this is not possible to do on every router, as some routers don’t allow to change their settings. Also some ISPs have preconfigured settings which are not allowed to be changed.
This solution will not work on these routers:
- Sky Router SR101
- Sagemcom F@AST 2304N & 2864N
- Telstra Bell 2wire 2701HG
- VirginMedia SuperHub
- Actiontec V2000H
- Any router provided by Telsus.
- DPC3825 (Shaw/Rogers)
- D-Link Dir–655 A3 Firmware 1.21
- D-Link DIR-868
- D-Link DIR-850
- D-Link DIR-615
- Apple AirPort Extreme & Express
We’ll keep updating this list.
